-
IT Service management from hell (e-Book)
This book was written by authors under the influence of Irony. Irony, or 'I' as it known, was first popularised in the sixteen century when Raleigh imported it to the Elizabethan court. ... Meer -
IT Service Management from Hell based on Not ITIL (e-Book)
A humorous approach to a universally adopted standard. Meer