11 titels gevonden in Adobe PDF Met digitaal watermerk David vanaf € 14,95
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David Bamps
Al vaak zocht men in de geschiedenis naar een moreel kompas, maar nooit heeft men er ook echt één gevonden. Daar kan verandering in komen.
De mens staat niet meer alleen op het speelveld,...
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David A. Smith
This book "Implementing Metrics for IT Service Management" provides a measurement framework which is based on a continuous improvement lifecycle. The measurement framework is aligned with...
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David Clifford
A quick and accessible guide to a universally adopted standard. This standard is aligned with ITIL which is also very widely known and used. ISO/IEC 20000 describes Service Management...
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Tim Cummins, Mark David, Katherine Kawamoto
Almost 80% of CEOs say that their organization must get better at managing external relationships. According to The Economist, one of the major reasons why so many relationships end in...
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Jon. E Nelson, David Pultorak, Vince Pultorak
This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. ...
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David Pultorak, Clare Henry, Paul Leenards
Microsoft® Operations Framework Microsoft® Operations Framework (MOF) 4.0 was delivered in 2008 and delivers practical guidance for everyday IT practices and activities, helping users...
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