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Implementing Metrics for IT Service Management (e-Book)
This book "Implementing Metrics for IT Service Management" provides a measurement framework which is based on a continuous improvement lifecycle. The measurement framework is aligned with... Meer -
Between Hobbes leviathan and Smith s invisible hand (e-Book)
This is the inaugural address delivered on the acceptance of the Chair of Empirical Legal Studies at the Erasmus School of Law, Erasmus University Rotterdam. Meer