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IT Service Management from Hell based on Not ITIL (e-Book)
A humorous approach to a universally adopted standard. Meer -
BiSL® Next - A Framework for Business Information Management (e-Book)
This book describes the framework of the next generation of Business Information Services Library, BiSL®. BiSL Next is a public domain standard for business information management with... Meer -
IT Service management from hell (e-Book)
This book was written by authors under the influence of Irony. Irony, or 'I' as it known, was first popularised in the sixteen century when Raleigh imported it to the Elizabethan court. ... Meer
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